Customer Service

How To Order:
Store owners: Please read the wholesale information and terms listed on the Wholesale Info page. I would love to make my patterns available to your customers! If my schedule allows, I will occasionally be available to knit shop samples of my patterns if you'd like.

Individual orders: Please click on the Shop link to browse patterns and accessories.

When to contact me:
I will be happy to answer any questions you might have about my individual patterns. I have tried very hard to make my patterns very clear and easy to understand. However, I understand that you might get stuck on something. If it is a question about a general knitting technique, I would ask you to please check around on the internet or perhaps a knitting book you might have at home and see if that might answer your question first. Google is your friend!

If you have ordered a PDF file and think you have not received it, please check your spam folder before contacting me. I have had a lot of emails stating that the pattern has not been received, when in fact they were sent out the same day they were ordered. Patterns are sent from the email address bloomooncreation@aol.com. Remember, this will come to you as a downloadable file.

Tips:
Here are a few links that may help you out with the B4 Bag. Lots of people seem to struggle with the bobble, so here is a video that shows Lily Chin making a bobble that is similar, though not exactly the same, as the bobble in the B4 Bag pattern. It should give you a clearer idea of how to form the bobble. Scroll down and click on Watch the Video under the bobble swatch.

Janet of Knitapalooza decided to do a different cast on for the bottom of the B4 Bag and you can get those instructions here.

The Magic Cast On will also work nicely, and eliminate having to seam the bottom of the bag.
You can see the Magic Cast On demonstrated by Cat Bordhi on Youtube.com.

Errata:
There was a small batch of print patterns that went out to stores a while back that were missing Line 85 from the pattern. If you happened to get one of those, Line 85 should read "Bump" row.